Return & Refund Policy

At Saymo Paris, your satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

### Return Eligibility
To be eligible for a return, please ensure that:
- The item is unused and in its original condition  
- All original packaging, tags, and labels are intact  
- You have proof of purchase (order confirmation or receipt)

### Return Period
You have 30 days from the date of delivery to request a return or exchange.

### How to Request a Return
To initiate a return, please contact us at:
📧 mdh3ro@gmail.com

Our support team will guide you through the return process.

### Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved:
- Refunds will be processed to your original payment method  
- Processing time may take 5–10 business days depending on your bank or payment provider  

### Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect  
- We recommend using a trackable shipping service  

### Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue as quickly as possible.

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If you have any questions, feel free to contact us at:
📧 mdh3ro@gmail.com